Refund Policy

At unitedthinksol, we strive to provide exceptional Wedding Planning services and ensure the satisfaction of our customers. We understand that there may be situations where you may need to request a refund. This Refund Policy outlines our guidelines for requesting refunds for services rendered.

Scope of Refund Policy

This Refund Policy applies to all services provided by unitedthinksol, including but not limited to landscape design, installation, maintenance, and consultations.

Refund Eligibility

Refunds may be considered under the following circumstances:

  1. Unsatisfactory Service: If you are dissatisfied with the quality of our services or if they do not meet your expectations, you may be eligible for a refund.

  2. Service Cancellation: If you cancel a scheduled service appointment within the specified timeframe outlined in our cancellation policy, you may be entitled to a refund of any payments made in advance.

  3. Non-Delivery of Services: If we are unable to fulfill a service due to unforeseen circumstances or reasons beyond our control, you may be eligible for a refund of any payments made for that service.

Refund Process

To request a refund, please follow these steps:

  1. Contact Us: Notify us of your request for a refund by contacting our customer service team at [email address] or [phone number]. Please provide details of the reason for your refund request, along with any relevant documentation or evidence to support your claim.

  2. Review and Evaluation: Our team will review your refund request and assess its eligibility based on our Refund Policy. We may require additional information or clarification from you to process the request.

  3. Refund Issuance: If your refund request is approved, we will initiate the refund process within a reasonable timeframe. Refunds will be issued using the original payment method, unless otherwise specified.

Exceptions

Please note that certain services may be exempt from refunds, such as:

  • Services that have already been completed or partially completed.
  • Customized or personalized services that cannot be resold or reused.
  • Services provided under special promotions, discounts, or offers with specific terms and conditions.

Contact Us

If you have any questions or concerns about our Refund Policy or the refund process, please contact us at email: servce@gmail.com Our customer service team will be happy to assist you and address any issues you may have.

Thank you for choosing unitedthinksol for your Wedding Planning needs. We appreciate your trust and support.